Difficult Conversations

Compassion is a powerful tool that helps you confront the challenges of a difficult conversation and activates a generosity of spirit that can act like a bridge between two competing positions. Learn how and why in this video. Post to Twitter

{ 0 comments }

In this video you’ll learn how to get curious so that you become open to the perspectives of others and improve the quality of your difficult conversation.

{ 0 comments }

Accountability is essential for a successful outcome in any difficult conversations, here’s how you do it.

{ 2 comments }

In this video I describe 3 positive attitudes required to handle a difficult conversation with ease and confidence.

{ 0 comments }

“We can never judge the lives of others, because each person knows only their own pain and renunciation. It’s one thing to feel that you are on the right path, but it’s another to think that yours is the only path.” Paulo Coelho Post to Twitter

{ 0 comments }

Tackling a difficult conversation with a suspicious and mistrustful mindset is going to end in disaster. Approaching it with genuine curiosity will guarantee that you get something productive from it, but it’s not an easy task. Post to Twitter

{ 0 comments }

How you think will affect how you feel which will affect what you say in your difficult conversation – this is a fact. So your first goal is to untangle your thinking and get your mindset in the right place. There are three essential changes you need to make to the hard wiring of your […]

{ 0 comments }

Many people stumble into a difficult conversation with little preparation and find themselves on sticky ground before they know it. Having a clear outcome is just one part of the preparation needed before going into a difficult conversation. Watch this video to learn about how to craft an outcome that will unite rather than divide […]

{ 0 comments }

Behaviour is often the trigger for a conflict between two people, but it’s what goes on in our minds that can cause the conflict to escalate. In this video I’m going to describe how, when we make sense of someone’s behaviour, it can be problematic and I’ll share a strategy to help guide you safely […]

{ 0 comments }

It’s often someone’s behaviour that triggers a conflict or difficulty between two people, now that might be true initially but it’s the assumptions and inferences that circulate in our minds that makes the situation difficult to address. In this post I’m going to describe how we make sense of someone else’s behaviour, why our assumptions […]

{ 0 comments }

When it comes to talking about emotions in a difficult conversation, some just let the occasion get to them and feel unable to manage this part of the conversation. Emotions buried alive never die, as they say, so unacknowledged emotions will inevitable appear and if you’re not prepared for this, they’ll arrive just when you […]

{ 0 comments }