Difficult Conversations

Not knowing where to start or what to say is enough to put most people off tackling a difficult conversation. Part of getting off on the right foot is being able to tell your side of the story in a way that doesn’t generate more tension than is already present. It’s also important that when […]

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Emotions can so easily derail a difficult conversation. In this post I share a couple of simple strategies that will help you talk about your emotions in a way that’s safe, productive and that doesn’t raise anxiety levels further . This is the second of the three most important characteristics you’ll need in order to […]

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There are always two sides to every story in a difficult conversation. Knowing how to tell your side of the story is vital for a successful outcome.

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In this post I’m going to explain how you can reduce the likelihood of provoking a defensive reaction in the opening part of your difficult conversation by having a clear outcome that unites the two of you. When we think about having a difficult conversation with someone we can assume it’s to talk about something […]

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In this video you will learn what mindset you need to be in before having your difficult conversation and why this  is key to a successful outcome. Post to Twitter

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Difficult conversations at work are tough because they can surface concerns about losing control. This post reveals how to master those conversations.

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In this post I help you think through the best time to have your difficult conversation. Surprising the conversation on the other person is unlikely to enhance your chances of a successful outcome, so do the right thing and arrange a mutually convenient time and location for your difficult conversation. Post to Twitter

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In this video I’ll be helping you decide whether you should go ahead and have that difficult conversation or whether it’s a conversation you should put to bed. Click here to watch more¬†Difficult Conversations Videos Please leave any comments or questions in the box below, I read every single one and will respond swiftly! Thank […]

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