Mediation

Making the leap from full time, paid employment as an HR professional to a self employed mediator is without doubt a risk. The mediation market is still in it’s infancy with the vast majority of civil and commercial mediation cases being mediated by 10-15% of top flight mediators. Many commentators do anticipate a sea change […]

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Predicting the optimum time to mediate in a workplace conflict relies upon your understanding of how conflicts evolve and what signals to attend to.

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Post image for Your DIY Guide to Mediating Conflict at Work – When to Call a Pro

Learn how to mediate a conflict with this ‘by-the-seat-of-your-pants’ mediation guide.

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Can a process like mediation remain legitimate when there are so many inconsistencies between espoused theory and mediator experiences?

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Neutrality is an unrealistic and unattainable ideal that should be abandoned by the mediation profession but what’s the alternative?

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The psychological games that take place in mediation can unwittingly compromise the neutrality and objectivity of even the sharpest mediator.

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As mediators we are taught  to attend to the physical environment as a way to emphasise our neutrality. We consider the seating arrangements, the layout of the plenary room, the size and quality of the private rooms, the supply of refreshments and other provisions and we do so to ensure neither party feels disadvantaged nor […]

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Mediators espouse the notion of neutrality and claim in their opening statements that they are neutral third parties, yet all the research suggests that this is a false promise. Post to Twitter

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A recent conversation with a friend first prompted me to explore further the notion of neutrality in mediation, whether it was necessary and even attainable. What I discovered has changed the way I practice mediation… Post to Twitter

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A Methodology for Improving Mediator Effectiveness The aim of this paper is to introduce a methodology that can improve mediator effectiveness. It will outline factors that interfere with mediator effectiveness that bring rise to the need for this approach. Furthermore, it will introduce a values-based methodology for facilitating dialogue in groups, called The Skilled Facilitator […]

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Having subject-matter expertise can hamper your mediation effectiveness. This article highlights 3 problems with subject-matter expert mediators.

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