Mediator Effectiveness – The Skilled Mediator

A Methodology for Improving Mediator Effectiveness

The aim of this paper is to introduce a methodology that can improve mediator effectiveness. It will outline factors that interfere with mediator effectiveness that bring rise to the need for this approach. Furthermore, it will introduce a values-based methodology for facilitating dialogue in groups, called The Skilled Facilitator Approach and illustrate how an approach of this kind could improve mediator effectiveness in addition to enhancing mediation outcomes.

The Skilled Facilitator Approach was first developed in the United States by Roger Schwarz. Schwarz’s approach is based on the premise that our behaviour and the consequences that result from our behaviour starts with the way we think, specifically the values, beliefs and assumptions we hold whether we’re consciously aware of them or not.

The most significant aspect of this paper relates to how we think and act under certain conditions and how this can be problematic for mediators and users of mediation. These conditions are commonly ones of stress and high pressure and involve difficulties and challenges for those involved. The very conditions akin to those experienced during mediation.

This phenomenon has implications for mediator effectiveness, mediation outcomes and users of mediation. This paper will delve into the complexity of the human mind and consequential behaviours, highlighting factors that interfere with human effectiveness and in particular why this has implications for mediators and their ability to act effectively.

This paper aims to provide a basis for a new approach to teaching and practicing mediation that could improve mediator effectiveness, raise the standards of practice, make assessment, accreditation and regulation more transparent and robust and enhance the experience of users of mediation.

To Download the Paper Click the link: Mediator Effectiveness


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