Mediation

Predicting the optimum time to mediate in a workplace conflict relies upon your understanding of how conflicts evolve and what signals to attend to.

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Mediation is the process of facilitating a difficult conversation between two or more people. So there are many lessons to be learnt from mediation when it comes to our own difficult conversations. Here’s a strategy from mediation to help shape your conversations. Post to Twitter

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Can a process like mediation remain legitimate when there are so many inconsistencies between espoused theory and mediator experiences?

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Neutrality is an unrealistic and unattainable ideal that should be abandoned by the mediation profession but what’s the alternative?

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The psychological games that take place in mediation can unwittingly compromise the neutrality and objectivity of even the sharpest mediator.

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“We can never judge the lives of others, because each person knows only their own pain and renunciation. It’s one thing to feel that you are on the right path, but it’s another to think that yours is the only path.” Paulo Coelho Post to Twitter

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Tackling a difficult conversation with a suspicious and mistrustful mindset is going to end in disaster. Approaching it with genuine curiosity will guarantee that you get something productive from it, but it’s not an easy task. Post to Twitter

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As mediators we are taught  to attend to the physical environment as a way to emphasise our neutrality. We consider the seating arrangements, the layout of the plenary room, the size and quality of the private rooms, the supply of refreshments and other provisions and we do so to ensure neither party feels disadvantaged nor […]

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Mediators espouse the notion of neutrality and claim in their opening statements that they are neutral third parties, yet all the research suggests that this is a false promise. Post to Twitter

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A recent conversation with a friend first prompted me to explore further the notion of neutrality in mediation, whether it was necessary and even attainable. What I discovered has changed the way I practice mediation… Post to Twitter

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A Methodology for Improving Mediator Effectiveness The aim of this paper is to introduce a methodology that can improve mediator effectiveness. It will outline factors that interfere with mediator effectiveness that bring rise to the need for this approach. Furthermore, it will introduce a values-based methodology for facilitating dialogue in groups, called The Skilled Facilitator […]

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